Return Policy

Last updated: 9/2/2024

Thank you for your purchase. We hope you are happy with your purchase. However if you are not completely satisfied with your purchase for any reason, you may return any none personalized item for a store credit or exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within 15 days of the purchase date. Al returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at southernedgecreationstx@gmail.com to obtain a Return Merchandise Authorization (RMA) number and a return shipping label. Place the item securely in its original packaging and (include your proof of purchase) and mail your return to the following address:

Southern Edge Creations

Attn: Returns

RMA#

218 Oregon ST

Odessa TX 79764

Store Credit/Exchanges:

After receiving your return and inspecting the condition of your item, we will process your store credit/exchange. Please allow at lease 5-10 days from the receipt of your item to process your store credit/exchange. We will notify you by email with your store credit/exchange information.

For defective or damaged products, please contact us at the contact details below to arrange for a store credit or exchange.

southernedgecreationstx@gmail.com

EXCEPTIONS:

The following items cannot be returned for store credit or exchanged:

Personalized Items
Used Items
Damaged Items

Please Note:

Sales items are FINAL SALE and cannot be returned.

Questions:

If you have any questions concerning our return policy, please contact us at:
432-528-4738
southernedgecreationstx@gmail.com